Background screeners know that there are 3 keys to completing a background screen effectively. Those challenges are turnaround time (TAT), accuracy, and service. At Thomas & Company, we understand these challenges and our Employment & Income Verifications Service is designed to mitigate those challenges and help you meet your goals. Thomas and Company has deep-roots in the industry and we understand that you need to marry technology with great customer service to rise above the competition. As a privately held company based in Nashville, TN, we establish long-term relationships with our employer clients which allows us to employ a database of millions of current employment and payroll records. This secure and up-to-date database allows screeners to get the necessary information that your clients need to make important hiring decisions. Our focus on combining the right amount of technology with excellent customer service combine to deliver employment and income verifications in ways that improve the turnaround time, provide accurate data, and support you with a first-in class customer experience.
Background Screening Challenges – and how to over come them
Turn Around Time Matters
When it comes to obtaining employment and income information for background screenings, you can’t afford to wait weeks for a response. When verifying employment and income directly through an employer, the turnaround time is going to be based on the responsiveness of the employer. Using Thomas & Company to verify the employment can significantly increase the speed of the process with most background checks completed instantly, verifying the important employment and income data through our easy-to-use online portal.
Accuracy
Employers may not be familiar with the needs of a background screener and may inadvertently provide incomplete or inaccurate employment or job title information in a manual background check. This can cause delays and additional work in trying to obtain the corrected information. With employment checks from Thomas & Company, you can rest assured that we understand the need for background screening and respond with accurate date of employment, positions held, etc.
Service is a part of our Core Values
We do our best to make the employment and income screening a one touch process. But there are times that you may need to reach out for additional information or to get clarifications. Our customer support staff is on hand to answer your questions or assist in completing the verification. We don’t outsource our support functions overseas, so you will always be dealing with a live w-2 employee who is focused on helping find a solution to your problem. Most of our calls are completed with one touch and in less than 5 minutes so we don’t keep you waiting for answers.
Contact Us Today
Verifying income and employment with Thomas & Company can help background screeners reduce the turnaround times, with more accurate data and with the type of service and support that you offer to your own clients. Learn more about becoming part of the T&C Verifier Network today or sign-up for news and client updates.